De Vere Orchard Hotel
Right at the heart of the University of Nottingham’s campus sits Orchard Hotel, an award-winning eco-friendly hotel. Our prime location on campus offers great public transport links to and from the hotel, but we also offer a subsidised taxi service to colleagues who work unsociable shifts.
It's a vibrant, fun team at De Vere Orchard Hotel and a great place to work if you want a fantastic career in hospitality. That could be in bars and restaurants, conferences, events or banqueting, reception or housekeeping: we have a great variety of opportunities across our departments and we regularly recruit for permanent full time, part time and casual roles for our team.
What is the main purpose of the role?
Working to ensure the smooth running of the reception office and related areas, your main focus will be to provide a first class service to all guests, anticipating their needs wherever possible to achieve the ultimate to guest satisfaction.
You’ll answer all queries quickly and effectively, be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.
The Ideal Candidate
You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude. Experience using Opera would also be beneficial, but not essential.
- A competitive salary
- 25 days holiday each year, plus bank holidays
- Hotel based incentive and recognition schemes
- Long service awards which increase with length of service
- Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
- Financial rewards for delivering sensational service
- Free meals on duty
- Free uniform provided
Please take a look.