De Vere Holborn Bars
Our recently refurbished Holborn Bars is a leading central London event venue for corporate conferences, meetings, training and team building events. No two days are the same and this really is a vibrant place to work: you could be hosting a large corporate conference, working with well-known blue chip clients, or managing high profile events or meeting.
That’s why we can offer a range of exciting career opportunities at Holborn Bars, including conference & events, restaurants & bars, kitchen, and front of house to name just a few. We really nurture our colleagues, offering fantastic career development and training that supports your hospitality career and aspirations.
Banqueting Waiter/Waitress - Casual Hours
What is the main purpose of the role?
Working within the C&B department, you will be part of a team delivering a high quality service to our customers, maximising on all sales opportunities.
You will provide great customer service at the best possible cost within Group guidelines and satisfying legal requirements. Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and upsell at every opportunity.
You will be on hand to deal with guest queries and complaints and take the appropriate action to achieve total guest satisfaction whilst ensuring that you communicate any problems to senior management.
The Ideal Candidate
To be successful in this role, it is essential that you enjoy working and dealing with the public and being part of a team. You should be a confident communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations.
Ideally you will have had previous experience within a similar type of environment where delivering great customer service was key.
- A competitive salary
- Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
- Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
- Financial rewards for delivering sensational service
- Free meals on duty
- Free uniform provided
Please take a look.