De Vere Canary Wharf
In the heart of the Capital sits De Vere Canary Wharf, one of London’s most premier business addresses for outstanding conference and meeting facilities and exclusive private dining. It’s a central meeting point for any business goer – and we want to meet you! Joining our team gives the opportunity to work across 17 training, conference and meeting rooms, plus a bar and exclusive restaurant. It's a premier location and we need a premier team to match!
Casual Food & Beverage Assistants (with opportunity to grow)
Looking for that extra bit of pocket money?
Do you like to like to shine at the front line?
Do you like to have fun at work?
Do you want experience and opportunities?
THEN COME AND WORK FOR DE VERE!
What is the main purpose of the role?
Working within the Conference & Events department in all areas of Food & Beverage, you will be part of a team delivering a high quality service to our customers, welcoming all of our conference and business clients in a polite and friendly manner. You will ensure that all function rooms, restaurant area and coffee areas are set up to ensure compliance of brand standards.
You will provide great customer service at the best possible cost within Group guidelines and satisfying legal requirements. Through your professional attitude and strong knowledge of our products, you will ensure that you give full co-operation to any customer requiring attention and upsell at every opportunity.
This is a hands on operational role and you will be on hand to deal with guest queries and requests and take the appropriate action to achieve total guest satisfaction whilst ensuring that you communicate any problems to senior management.
The Ideal Candidate
To be successful in this role, it is essential that you enjoy working and dealing with the public and being part of a team. You should be a confident communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations.
Ideally you will have had previous experience within a similar type of environment where delivering great customer service was key.
- A competitive salary
- Holidays calculated pro rata
- Hotel based incentive schemes
- Voluntary benefits including discounts on some travel, leisure time activities, health, retail and motoring
- Discounted accommodation within the group with colleague rates at our other hotels
- Long service awards which increase with service
- Excellent training and development opportunities within both the hotel and the company
- Financial rewards for delivering sensational service
- Free meals on duty
Please take a look.