De Vere Latimer Estate
Latimer Estate is full of history, and has a reputation for being a “secret home” of Britain when it was a top secret centre for military intelligence in World War II. But it’s no secret now that working at Latimer Estate means career opportunities, training and development as we offer a fantastic range of roles in our newly refurbished hotel. Working with a diverse range of clients and guests means we regularly have opportunities in departments such as conference, events & banqueting, bars & restaurants, reception, weddings, housekeeping, and grounds and maintenance to name a few.
Our team at Latimer Estate has a strong of mission and purpose, and we know how to say thank you to our colleagues for working hard: ice creams in hot weather, afternoon tea treats for teams and Easter family parties are just some of the ways we show our appreciation. We also offer subsidised transport to the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.
Conference Operations Supervisor
What is the main purpose of the role?
The Conference Team look after 28 meeting rooms set accross 3 individual buildings onsite. Our largest meeting and conference spaces can host between 150 and 200 delegates. With experience in managing meetings of all sizes you will oversee and supervise the general and specific operational issues of all conferences within the venue to ensure the potential of the venue is maximised and monthly budget achieved. You and your team therefore need to be fully aware of all centre facilities, tariffs and current activities as well as an in-depth knowledge of all bedroom and meeting rooms available.
Prior to each event, all meeting rooms need to be set out as per instructions received from the Head of Department and/or the Conference Office and then serviced throughout that event.
The team will consistently deliver an excellent service to all guests and clients making enquiries as well as effectively dealing with customer feedback according to the company procedure.
The Ideal Candidate
We are looking for someone with previous hotel operations experience, ideally in a similar role. Experience of managing a team would be desirable.
The ideal candidate will be able to work under pressure and communicate with people at all levels. Knowledge of PA systems is also essential.
It would be beneficial if you were to possess a National Liquor Licence and/or a Level 2 Food Hygiene qualification.
- A competitive salary
- 31 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
- Hotel based incentive and recognition schemes
- Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
- Discounted accommodation with competitive colleague rates at our other hotels
- Long service awards which increase with length of service
- Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
- Financial rewards for delivering sensational service
- Free meals on duty
- Free uniform provided
Please take a look.